f77Privacy Policy

This page describes what we collect when you use f77 and how we keep that data protected. We take your privacy seriously and handle your information according to applicable data-protection laws and our own internal standards.

When you register on f77, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place bets on Liga 1, Piala AFF, live-dealer tables, or slot games, we collect personal and transactional data. We use this data to verify your identity, process payments, detect fraud, and comply with legal obligations. We do not sell your data to third parties outside our payment processors and compliance teams.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team via in-app messaging or email.

What Data We Collect on f77

We collect several categories of data when you use f77. First, registration data: your name, email address, date of birth, mobile number, and residential address. Second, identity verification data: government-issued ID numbers, ID images, and proof-of-address documents (utility bills, bank statements). Third, payment data: your payment method details, transaction history, and deposit/withdrawal records. Fourth, gameplay data: your wagers, game selections, account balance, and betting history across football, live dealers, slots, and esports.

We also collect technical data: your IP address, device type, browser information, and login timestamps. This helps us detect fraud, prevent unauthorized access, and troubleshoot technical issues. We do not collect your passwords; we store only encrypted password hashes.

How We Use Your Data

We use your data for several purposes. Account management: we verify your identity, process deposits and withdrawals, and manage your account settings. Fraud prevention: we analyze patterns to detect suspicious activity, money laundering, or account abuse. Legal compliance: we maintain records for tax reporting, anti-money-laundering (AML) requirements, and regulatory audits. Customer support: we use your data to respond to inquiries, resolve disputes, and improve our service.

We also use your data to send you promotional communications about new games, seasonal bonuses during Idul Fitri or Idul Adha, and account notifications. You can opt out of promotional emails via your account settings. We do not use your data for automated decision-making or profiling beyond fraud detection.

Third-Party Data Processors

We share your data with third parties only when necessary. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment details to process deposits and withdrawals. Identity-verification services receive your ID documents to confirm your identity. Fraud-detection vendors receive transaction data to flag suspicious patterns. These processors are contractually bound to protect your data and use it only for the stated purpose.

We do not sell your data to marketing companies, data brokers, or advertisers. We may disclose your data to law enforcement or regulatory authorities if required by law or court order. We notify you of such disclosures unless legally prohibited from doing so.

Data Storage and Security

We store your data on encrypted servers located in multiple jurisdictions. Our servers may sit outside your jurisdiction; by using f77, you consent to this cross-border data transfer. We use industry-standard encryption (TLS/SSL) to protect data in transit and at rest. We implement access controls so only authorized staff can view sensitive information.

We conduct regular security audits and penetration testing to identify vulnerabilities. We maintain incident-response procedures to address data breaches. If we detect unauthorized access to your data, we notify you and relevant authorities as required by law. We do not guarantee absolute security; no system is immune to attack.

Cookies and Tracking Technologies

We use cookies to remember your login status, language preference, and account settings. These cookies are essential for f77 to function; without them, you would need to re-enter your credentials on every visit. We also use analytics cookies to track how users interact with our platform—which games are popular, which payment methods are used most, which cities (Jakarta, Surabaya, Bandung, Medan, Semarang) have the most active users. This helps us improve our service.

You can disable cookies in your browser settings, but this may limit f77's functionality. We do not use third-party tracking pixels or retargeting cookies to follow you across other websites.

Your Privacy Rights

You have the right to access your data: request a copy of all information we hold about you. You have the right to correction: ask us to update inaccurate or incomplete data. You have the right to deletion: request that we delete your data, subject to legal retention requirements. You have the right to data portability: request your data in a portable format for transfer to another service.

To exercise these rights, contact our support team with your request. We respond within one business day. Some requests may require additional verification to confirm your identity. We may refuse requests that are frivolous, vexatious, or would violate legal obligations.

Data Retention

We retain your registration and identity data for as long as your account is active. After account closure, we retain this data for seven years to comply with anti-money-laundering and tax-reporting requirements. We retain transaction records (deposits, withdrawals, wagers) for the same period. We delete technical data (IP addresses, device information) after 90 days unless it is relevant to an ongoing investigation.

If you request account deletion, we anonymize your data where possible and delete it according to our retention schedule. Some data may be retained longer if required by law or if it is relevant to a dispute or investigation.

Policy Updates and Contact

We may update this privacy policy at any time. We notify users of material changes via email or in-app notification at least two weeks in advance. Your continued use of f77 after the effective date of updated policy constitutes acceptance of those changes. If you do not agree with updated policy, you may close your account.

For questions about this privacy policy, requests to access or delete your data, or concerns about how we handle your information, contact our support team via in-app messaging, email, or the contact channels listed in your account dashboard. We respond to privacy inquiries within one business day.

Jurisdiction and Applicable Law

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy policy is governed by the laws of the jurisdiction in which f77 operates. If local data-protection laws impose stricter requirements than this policy, those local laws take precedence.